Last Updated: 10 March 2026
Welcome to ReviewsFix. Your privacy is important to us. This Privacy Policy explains how ReviewsFix (“we,” “our,” or “us”) collects, uses, and protects information when you use our platform.
ReviewsFix is a platform that helps businesses collect customer reviews and feedback through various channels.
By using our services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect different types of information to provide and improve our services.
1.1 Information Provided by Businesses
When businesses create an account or use ReviewsFix, we may collect:
- Name
- Email address
- Business name
- Phone number
- Billing information
- Business website
1.2 Customer Feedback Information
When customers submit reviews or feedback through ReviewsFix forms, we may collect:
- Customer name (optional)
- Email address (optional)
- Phone number (optional)
- Feedback or review content
- Ratings
- Any information voluntarily provided by the customer
1.3 Automatically Collected Information
We may automatically collect certain information when users interact with our platform, including:
- IP address
- Device information
- Browser type
- Usage data
- Cookies and tracking technologies
2. How We Use Information
We use the collected information to:
- Provide and operate the ReviewsFix platform
- Enable businesses to collect and manage customer reviews
- Improve product features and user experience
- Communicate with users regarding service updates
- Prevent fraud, abuse, or security issues
- Comply with legal obligations
We do not sell personal data to third parties.
3. How Businesses Use Customer Data
Businesses using ReviewsFix may collect feedback and reviews from their customers. ReviewsFix processes this data on behalf of the business.
Businesses are responsible for ensuring that they have the right to collect customer information and comply with applicable privacy laws.
4. Data Sharing
We may share information in the following situations:
Service Providers
We may share information with trusted third-party providers who help us operate the platform, such as:
- Cloud hosting providers
- Payment processors
- Analytics providers
Legal Requirements
We may disclose information if required by law, legal process, or governmental request.
Business Transfers
If ReviewsFix is involved in a merger, acquisition, or sale of assets, user information may be transferred.
5. Data Security
We take reasonable steps to protect user data through:
- Secure servers
- Encryption where appropriate
- Access controls
- Security monitoring
However, no method of transmission over the internet is 100% secure.
6. Data Retention
We retain information only as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
Businesses can request deletion of their data by contacting us at info@reviewsfix.com
7. Cookies and Tracking Technologies
ReviewsFix uses cookies and similar technologies to:
- Improve user experience
- Analyze platform usage
- Maintain session authentication
Users can disable cookies through their browser settings.
8. Third-Party Links
Our platform may contain links to third-party websites (such as review platforms). We are not responsible for the privacy practices of these external sites.
9. Children’s Privacy
ReviewsFix is not intended for individuals under the age of 13. We do not knowingly collect personal data from children.
10. Your Privacy Rights
Depending on your jurisdiction, you may have the right to:
- Access your data
- Correct inaccurate data
- Request deletion of data
- Object to the processing of data
To exercise these rights, contact us using the details below.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.
12. Contact Us
If you have questions about this Privacy Policy, please contact us:
Email: info@reviewsfix.com